feifeitech
Mom's Story
Mom's Story
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Shipping & Return
Shipping & Return
How It Works
1 - Production (2 to 5 days): After we receive your order, we shift into production mode. During busy seasons, the process typically takes 1-2 days longer. Please understand.
2 - Shipping (7-14 Days or Faster): Want to get your item faster? Select the 'Expedited shipping' option after adding your product to the cart for the fastest shipping method we can provide. There are also different shipping options available at checkout.
Delivery
Please note that it is the customer's responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.
After we begin to deliver your order, we will send you a Shipping Notification email, including the information of your Order ID and Tracking Shipping Number. You can check the status of your order online by logging into the Track My Order page with your Order ID and email.
Please Note: If you do not receive our order notification email, please check your spam box, or please contact us to provide the email address you used to place your order. If you have any other questions regarding shipping, please contact our Customer Service Representatives.
- The above time frame is only applicable for orders to the US with standard shipping methods.
- International orders: It may take 2-5 days longer due to the customs clearance process.
*Due to unpredictable postal service delays, specified delivery dates are not guaranteed.
Satisfaction Guarantee
Satisfaction Guarantee
We want you to be satisfied with the products you buy from us.
We have 24/7/365 ticket and email support. Please contact us via the dialog box in the lower right corner or via e-mail if you need any assistance.
Order Cancellation Policy
Order Cancellation Policy
Thank you for choosing our . We understand that sometimes circumstances change, and you may need to cancel your order. Below are the guidelines for canceling orders:
1. Custom Products: Please contact us within 16 hours of placing your order through the chat box on our website or via email if you wish to cancel a custom product. If your product has not yet entered the customization process, we will be able to cancel the order for you. Once 16 hours have passed and the product has started being made, cancellations cannot be accommodated.
2. Other Products: For all other products, please contact us within 24 hours of placing your order. Once an item has been shipped, we will initiate a return process instead of a cancellation.
To contact us, please use the live chat feature available on our website or send an email to feifeitech.com@outlook.com. Our team is here to assist you with any questions or concerns you may have regarding your order.
Thank you for your understanding and cooperation.
The perfect gift for any mom, this keepsake memory book is a beautiful place to record special moments, stories, and advice that you want to pass down to your children one day.
Mom’s Story is a guided journal thoughtfully designed to help moms of all ages write down memories that they want to preserve and share with their children and family. Designed by bestselling artist and author Korie Herold, this keepsake book provides moms with thoughtful writing prompts and plenty of journaling pages to record memories from their childhood, school years, early adulthood, and more. Show mom that you love her and want to grow closer with this timeless gift that’s ideal for Mother’s Day, birthdays, or any time of year.
Sections and writing prompts include:
• Early Childhood: What was your house like growing up? What were your favorite toys or playtime activities?
• School Years: What did you think you wanted to be when you grew up? What were you like as a teenager?
• Work and Travel: What was your first job? What family vacations do you remember the most?
• Love and Family: What’s your best relationship advice? How did you feel when you found out you were going to be a mom?
• Character and Values: What do you value most in life? What family values do you hope to pass down?
• Hypotheticals and Curiosities: What’s something you wish you had done differently? What’s the best advice you ever received?
• Words of Wisdom: Additional space to write letters to your family
Special features include:
• Elegant linen with gold foil cover
• Acid-free and archival paper
• Layflat design allows you to easily write in the book
• Carefully developed designs and prompts allow to you reflect and remember
